Accessibility services for every municipality in your membership

Very little. Your role is to make the introduction and, if you choose, to co-promote the opportunity to your members. Dirigo handles intake, scheduling, delivery, and all direct coordination with member towns. We are experienced working within regional partnership structures and will not route administrative burden back to you.

Yes. Our services are modular. A small town with limited resources can start with a needs assessment, a low-commitment first step that clarifies what work is needed and gives the town something concrete to bring to their budget process. Larger members with more capacity can move directly into remediation or training. Shared training sessions across multiple towns lower the per-seat cost, which makes participation realistic for under-resourced communities.

There is no single answer, and that is by design. Some engagements are funded directly by member towns. Others are structured as COG-sponsored programs or supported through state or federal accessibility grants. We are flexible in how engagements are scoped and structured, and we are glad to talk through what makes sense for your membership during a partnership conversation.

Readiness is not a prerequisite. A needs assessment is designed for towns that do not yet know where they stand. It identifies compliance gaps, scopes the remediation work, and gives your members leadership a clear picture of what they are facing and what it will take to address it. Starting with an assessment is not a commitment to a large project. It is a way to get the information you need to make a good decision.

Automated tools scan a website and flag some issues, but they cannot see your members’ PDFs, their social channels, the technology they run, or the staff knowledge and policies behind it all, and they cannot remediate what they do find. A national vendor works at arm’s length and at scale. Our needs assessment looks at the whole picture: every channel, the technology a municipality runs, and the people and processes behind it, then rates findings by risk and hands back recommendations the town can act on. The work is practitioner-led and done by people who understand accessibility deeply, not generated by a tool. We are a disability-owned firm, we bring lived experience to this work, you work directly with the principals on every engagement, and we have a demonstrated track record in your region, including an active partnership with GPCOG and projects for 11 of its 25 member communities.